Returns & Shipping

Shipping

How will I be charged for shipping?

We currently offer a $6.00 flat fee for shipping. Note, this is subject to change based on the weight of the package.

Do you ship to PO Boxes?

Yes, we do.

When will I receive my order and how can I track the delivery?

Once your order has been shipped, we will email you the tracking number and confirmation.

Returns

What is your return policy?

Sorry to hear you aren’t happy with your purchase! You’re welcome to return any item within 30 days of receiving the package. To request a return, please email us at returns@social-goods.com.

Can I exchange my item for a different size or color?

In order to serve you most efficiently, we do not offer merchandise exchanges. Instead, you'll get the right size or color fastest if you simply place a second order. Once we receive your return, we'll issue the refund and send an email confirmation.

I received the wrong item, a damaged item, or am missing an item, what should I do?

Sorry this happened and we want to resolve the issue quickly. Please email help@social-goods.com and we’ll address this immediately. To expedite the process, please include your order number and a photo of the item you received in your email.